Frequently Asked ?
Where can I park for drop off or pick up?
A. Parents in or All-Day Program may park in the upper parking lot directly across from our entrance in the Seniors & Handicap parking lot. Parents in our Half-Day Preschool program park down in the lower parking lot next to the playground. However, moms who are expecting, grandparents, or anyone needing extra assistance may park in the upper lot as well.
When will you announce if the school will be closing (snow days)?
A. As soon as St. Charles School District 303 announces that they will close due to severe weather conditions, our Center will close as well. Parents will be informed through Facebook, through calling our school at 630-584-6027, and when possible, through emails.
Can I Volunteer?
A. We hold several fundraisers during the school year and welcome parent volunteers to make them successful. Information will be sent home when volunteers are need. In addition, teachers would love to have parents help out with journaling in the classroom. Sign-up sheets will be posted by the teachers when volunteers are needed.
When are tuition payments due?
A. Tuition payments for families in our All-Day Preschool program are due weekly by Wednesday of each week.
Tuition payments for families in our Half-Day Preschool program are due monthly. First payment starts in September and ends in May. Payments are due by the 10th of each month.
What type of payments do you accept?
A. At this time, we only accept cash or checks as payments.
How do I make tuition payments?
A. Half-Day Preschool families make monthly payments of cash/checks, starting on the 1st up to the 10th of each month starting in September and ends in May. Families do not receive monthly tuition statements unless requested or when there’s a credit/balance in the account. Payments made after the 10th will incur a $10 late fee. Payments can be dropped off in the Tuition Mailbox outside the Preschool office. (See page 11 & 12 of Parent Handbook for more info)
All-Day Preschool families make weekly payments of cash/checks, starting on Monday up to Wednesday morning of each week. Families will receive weekly tuition statements in their mailboxes. Payments made after Wednesday will incur a $10 late fee.
Payments can be dropped off in the Tuition Mailbox outside the Preschool office.
(See page 11 & 12 of Parent Handbook for more info)
How can I contact my child’s teacher(s)?
A. Parents may email or call the Preschool if they have questions or concern. Messages will be passed to the child’s teachers. A reply through an email or a phone call will be returned as soon as the teachers are able to.
How do I communicate with my child’s teachers if I have concerns or questions?
A. If it’s a short question, you may certainly ask the teachers when you drop off or pick up your child. If it requires more time, you can schedule a time to meet with them either before or after class. If you prefer to email the teachers, you can email the preschool at email@example.com. The Director will pass the email to your child’s teachers. Phone calls 630-584-6027 are certainly welcome and will be passed on to the teachers as well. (See page 17 of Parent Handbook for more info)
I can’t find my child’s monthly newsletters from school. How do I find out what’s going on in the class?
A. A copy of your child’s classroom newsletter will also be posted outside your child’s classroom. You can also click here to see copies of the current and past newsletters. (See page 19 of Parent Handbook for more info)
What are the sign in/out processes?
A. Parents sign-in and sign-out with the teachers or wherever the children may be at the time of pick-up (gym or outside).. The teachers will carry the attendance clipboard with them when they are not in the classroom.
How do I update my emergency contact or approved pick up list information?
A. Emergency contacts may be updated anytime in the preschool office, by emails or calling the preschool with the contact information.
What if my child’s sick? What is your policy?
A. Your child should be kept home or can be sent home for preschool if he or she has the following symptoms (See page 16 of Parent Handbook):
- Temperature of 100 degrees or above anytime with the 24 hours before school.
- Vomiting anytime within 24 hours before school.
- Diarrhea: anytime within 24 hours before school
- Open and drainage sores
- Unknown or unfamiliar rash (need a doctor’s note to return to school)
- Red, inflamed, or drainage eyes or ears
- Constant coughing and nasal drainage
- Signs of pain—stomach ache, headache, sore throat, etc.
- Unusual tiredness, paleness or irritability
- Any infectious disease (strep throat, pink eye, hand-foot-mouth, etc.
Do the children go on field trips?
A. During the school year, we will do one off-site bus field trip. The rest of the field-trips or special programs will be done in-house monthly.
Can I bring food into the school?
A. Food may be brought in from the outside only when a child is celebrating a birthday or as snacks for children in the half-day preschool program. Food must be store bought and in their original package.
What if my child has a food allergy?
A. For children in our All-Day Preschool Program: Our kitchen manager monitors all food allergies and does her best to accommodate the child. If allergies are severe, we may require parents to provide the meals. In that case, tuition will be reduced.
For children in our Half-Day Preschool Program: Since families take turns providing snacks, they will be informed if there are food allergies and will be asked to check snack labels. Arrangements may also be done so that the child with the allergies provides her own snacks.
Do you celebrate children’s birthdays? Can I bring in treats?
A. You certainly may! We prefer low fat or low sugar treats that are in their original store bought packages and are unopened. Please let your child’s teachers know ahead of time so that they can plan their snacks accordingly. Birthdays are special, so the birthday child will also receive a special birthday crown to decorate and have the birthday song sung to him/her at snack time. (See page 17 of Parent Handbook for more info)
What kind of food do you serve (Nutritional Information)?
A. In the Half-Day Program, snacks are provided by the families. Low-fat and low-sugar snacks are recommended, and a “Suggested Snack List” is given to each family on the first day of school. 100% juice and water are provided by the Center. A snack chart is posted outside each classroom door for families to review what was served that day at pick-up time.
In the All-Day Program, 2 snacks and a lunch are provided. All meals are prepared in our kitchen licensed by the Illinois Department of Public Health and by a certified food handler. Our kitchen manager plans meals that reflect consideration for cultural and ethnic patterns, and menus are nutritionally equivalent to the requirements of the Department of Children of Family Services.